How can we help?
One inbox, answered by a real person, whether you are planning a brand film, photography session, ongoing content, a Proud to Pay session, a headshot order, or have a billing question.
Email hello@motionvisualmedia.comWe typically reply within one business day. Based in Charlotte, NC.
Brand Films, Photography & Ongoing Content
Planning a brand film, a brand photography session, or an ongoing content relationship? Use the Start a Project form and we'll set up a discovery call. You can also email us directly with what you're building.
Proud to Pay
Questions about requesting, scheduling, or contributing to a Proud to Pay session? Email us. We coordinate each session personally after reviewing the request.
AI Headshot orders
Help with sending photos, delivery links, revisions, and refunds lives on the headshot service's own support page: headshots.motionvisualmedia.com/support.
Billing & payments
Payments are processed by Stripe, so receipts come from Stripe's email. For a copy of a receipt, an invoice question, or anything billing-related, email us with the name and email you used.
Privacy requests
Want your information or photos deleted, or a copy of what we hold? Email us. Details are in our Privacy Policy.